Intuitive Navigation
Field Services
Client Portal
- We understand not all of your employees and contractors can be competent in
their work but are not necessarily computer savvy but rare are people in this day
and age who do not have an email address! That's why we designed our user
interface to mimic most common email systems for ALL users to get familiar with
the system with the least amount of training. Take a tour to see for yourself how
intuitive the system really is.
- All communications can be tracked and accounted for: from emails to phone
calls and meetings, to quotes, contracts, purchase orders, invoices, service
reports and more. See how the system can insure survival of information as
staff changes occur and your office goes paperless. See the automated tools
your sales force can leverage to generate quotes, contracts and process
renewals with the highest quality of information and in record time.
- We empower your operations staff with state-of-the-art tools for dispatch and
scheduling activities: from integrated Geographical Information Systems to
embedded email and paging. Armed with these tools they can master the art of
efficient field resource management by reducing travel times and mileage,
tighter scheduling, parts provisioning, and resource tracking. These tools are
designed to reduce time and travel spent by field technicians in between jobs
and more accurately track and define average times based on equipment type
and job type with the ultimate goal of increasing the number of jobs per week
each field technician can perform and for less operational costs.
Field Services
- Standardize activities, tests, maintenance and repair procedures across internal
resources and contractual third party resources. Field techs are more
knowledgeable by having access to: history data, equipment status and
specifications, coverage status, past service reports, site contacts, special
requests and more. Their assignments not only tell them what the field service
is about but enforces your defined standard procedures by generating a
dynamic series of tests, readings, and check list for the field technician to
perform. These standardized procedures are your to define based on the
equipment being serviced and the nature of the call. Even contractors will be
respective of your maintenance standards.
Client Portal
- Our services include a personalized web portal for each of our customers.
Through this portal your clients have complete visibility to:
- Complete service reports in PDF format as self generated by our system.
Clients can even see who signed off on the visit through our embedded
electronic signature. - Upcoming schedule of maintenance visits
- Past trouble calls and matching service reports
- equipment and/or services quotes
Watch the Trailer
Watch the Trailer
Watch the Trailer
Watch the Trailer
Watch the Trailer
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